RecoveRx User’s Manual


1. Supported Products


2. System Requirements

NOTE:You must have Administrator privileges to run RecoveRx.


3. Supported File Type

                                       
File CategoryFile Type
Photobmp/crw/dsc/gif/jpg/orf/png/raf/raw/rw2/tif/pef/nef/dcr/sr2/cr2
VideobASF/WMA/WMV/m2ts/mkv/mov/mp4/3gp/3g2/jp2/mpg/riff/wav/cdr/avi/swf/TiVo/ts/wtv
Documentcwk/doc/xls/ppt/docx/xlsx/pptx/pdf/psb/psd/txt/zip
Othersaif/fcp/ISO/itu/mid/mp3/ogg/ra/rm

4. Getting Started

Download RecoveRx from www.transcend-info.com/Support/Software-4/

Windows Users

  1. Double-click “RecoveRx.exe” to install.

  2. Follow the steps to complete the installation.

  3. Click Start > All Programs > Transcend > RecoveRx

Mac Users

  1. Drag the RecoveRx icon to Applications.

  2. When the RecoveRx icon appears in Applications, click it to begin.


5. Recover

Windows Users

  1. Click “Recover”.

  2. Select your device from the disk list.

  3. Select the location for your recovered files (default location is C:\Recovered Files) , click “Next”.

  4. The type of files you search for (at least one file type must be chosen) , click “Start”.

  5. When the recovery process is complete, a result page will appear showing the total number of files recovered.

Mac Users

  1. Click RecoveRx icon in Applications.

  2. Select your device from the disk list.

  3. Select
    The location for your recovered files (default location is /Users/UsersName/Documents/RecoveRx).
    The type of files you search for (at least one file type must be chosen).

  4. Click “Next” to begin searching the selected partition for lost files. The number of files recovered and the total elapsed time will appear in the left-hand corner of the screen.

  5. When the recovery process is complete, a result page will appear showing the total number of files recovered.


6. Format

NOTE: Formatting will erase all data on your card. Only run the Format utility after you have fully recovered all desired files from the memory card.

Supported Products

NOTE:This feature only works with SD / CF cards / StoreJet External Hard Drives.

  1. Click “Format”.

  2. Select the drive letter of memory card you want to format.

  3. Select the device type that matches the card you are formatting.

  4. (Optional) Enter a name for the device, which will be used when you connect it to a computer for data transfer.

  5. By default, RecoveRx will perform a “Quick Format” on your device. However, if you want to make sure your old data are thoroughly erased to prevent unwanted access by potential third parties, we recommend using the “Complete Format” option. “Complete Format” performs a slow, secure erase of your entire memory card. “Complete Format” is the cleanest and most secure method of erasing your memory card, but it also takes most time.

  6. Click “Format” to begin the format process. Remember that formatting will delete all data on the card.

  7. Click “OK” if you understand that all data will be erased and are sure you want to format your device.

  8. Wait for the format procedure to complete. The time required to format your memory card will vary depending on the card capacity and format options chosen.

    Please be patient and wait for the process to complete. NEVER disconnect a memory card during the format process.

  9. When the formatting is complete, a “Success” window will appear. Click “OK”.


7. FAQ

More Help

If you cannot find the answer to your problem in this manual and are having difficulty with the RecoveRx software or your Transcend card reader, Please visit our Tech Support website at www.transcend-info.com/support/service


8. End-User License Agreement (EULA)