Support & Download

Software

Description OS File
JetDrive Toolbox Windows / Mac OS

Manual

Description Language File
JDG User Manual (English) English
JDG User Manual (Germany) Deutsch
JDG User Manual (Spanish-EU) Español
JDG User Manual (Spanish-US) Español (Latam)
JDG User Manual (French) Français
JDG User Manual (Italian) Italiano
JDG User Manual (Polish) Polish
JDG User Manual (Russian) Русский
JDG User Manual (Ukrainian) український
JDG User Manual (Korean) 한국어
JDG User Manual (Japan) 日本語
JDG User Manual (Simple Chinese) 简体中文
JDG User Manual (Chinese) 繁體中文

Appearance

Dimensions (Max.)56.5 mm x 20 mm x 7.8 mm (2.22" x 0.79" x 0.31")
Weight (Max.)8 g (0.28 oz)
Color
  • Black
  • Silver
  • Rose gold

Interface

USB Type
  • USB Type-A
Connection Interface
  • Lightning
  • USB 3.1 Gen 1

Storage

Capacity
  • 32 GB
  • 64 GB
  • 128 GB

Operating Environment

Operating Temperature0°C (32°F) ~ 70°C (158°F)
Operating Voltage
  • 3.3V±5% (Lightning)
  • 5V±5% (USB 3.1 Gen 1)
Note
  • The USB connectors cannot be used at the same time.

Performance

Maximum Performance
  • 20 MB/s (Lightning)
  • 100 MB/s (USB 3.1 Gen 1)
Note
  • Speed may vary due to host hardware, software, usage, and storage capacity.

Format

File System
  • FAT32
  • exFAT
Note
  • The default file system for JetDrive Go flash drive is FAT32. Please format your JetDrive Go to exFAT file system if you want to transfer a single file larger than 4GB. How to format your JDG? Please click here.

Warranty

Certificate
  • CE
  • FCC
  • BSMI
  • KC
  • RCM
Warranty
  • Two-year Limited Warranty
Warranty Policy
  • Please click here for more information about the Transcend Warranty Policy.

System Requirement

Operating System
  • Microsoft Windows 7
  • Microsoft Windows 8
  • Microsoft Windows 10
  • Mac OS 9.0 or later
  • Linux Kernel 2.4.2 or later

Compatibility

Supported Device
  • iPhone XS Max
  • iPhone XS
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
  • iPhone 6 Plus
  • iPhone 6
  • iPhone SE
  • iPhone 5s
  • iPhone 5c
  • iPhone 5
  • iPad (4th generation)
  • iPad Pro (1st generation)
  • iPad Pro (2nd generation)
  • iPad Air 2
  • iPad Air
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2
  • iPad mini
  • iPod touch (5th generation)
  • iPod touch (6th generation)
Product specifications and/or appearance may occasionally change without notice.

  • Two-year Limited Warranty

  • Please click here for more information about the Transcend Warranty Policy.