What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related Why can't I access my StoreJet Cloud using Microsoft Edge? Why can't I use the StoreJet Cloud App to create new folders? Why is performance slower than before? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started